case study

Willow Lodge, Redhill

Willow Lodge Care Home, Redhill | Bringing StyleSmiths’ vision to life 

A purpose-built 80-bed care home in Redhill, Willow Lodge has been designed specifically for people living with dementia. Right from the first moodboards, we worked with StyleSmith Interiors to translate the vision into a complete FF&E package that suited the home.

80

Bedrooms

Coordinated furniture supply across a large-scale care project.

400

Bespoke Product Styles

A complex and bespoke specification, tailored to Willow Lodge

130

Windows Dressed

Made-to-measure curtains and blinds installed throughout the home.

2,319

Items Delivered

Thousands of individual pieces managed across the project.

"Stylesmith Interiors had a good experience working with Furncare on our recent care home project. The communication throughout the project has been key and our dedicated project manager has been responsive and helpful at each turn. The team work throughout the process made the process run smoothly and gave us confidence at each stage. The fit out team were professional and a pleasure to work with, nothing was too much trouble and they approached each adjustment and request positively and with a solutions focused attitude. We will be working with Furncare again!"

JUSTINE KIRKHAM, DESIGN DIRECTOR AT STYLESMITH INTERIORS

A project developed by Zephyr X, operated by EQ Care Group, and designed by Stylesmith Interiors. Our involvement began while Stylesmith Interiors were developing the initial moodboards for Willow Lodge - the designers established the creative vision for Willow Lodge, defining the schemes across the home. Our role in this was to turn that specification into a tangible furniture package, ensuring the final furniture closely reflected the designers’ original specification while meeting the practical requirements of a care environment.

With thousands of individual items, hundreds of new product styles and a large number of bespoke elements, this home required detailed planning across product development, manufacturing, procurement, logistics and installation – a project that demonstrated not only the scale Furncare can deliver, but the level of coordination required behind the scenes to bring a detailed interior specification to site successfully.

A Bespoke Specification

Rather than applying a standard scheme throughout the building, the specification included a considerable amount of variation between different rooms and areas - bedrooms formed a major part of this, with fitted and freestanding pieces supplied across the home.

One of the more distinctive elements was the bespoke fitted bedroom furniture, including substantial 2.1m-high triple wardrobes in a cashmere finish. The scale of these pieces gave the bedrooms a strong, built-in appearance while also providing the perfect amount of storage required within each room. Unlike a straightforward freestanding furniture order, fitted elements also required closer coordination with the dimensions and layout of the building. Manufacturing tolerances and site measurements needed to align before installation could be completed.

The Finer Details

The bedroom furniture was only one part of the bespoke specification, as across Willow Lodge, a number of pieces required additional development to achieve the details set out within the interior scheme. Among the 130 windows across the home we dressed with bespoke curtains and blinds, a distinctive example was those in the café, where curved pelmets were produced. Rather than using a standard straight pelmet, the curved design highlighted the architecture and character of the interior, requiring a more bespoke approach to manufacture and installation.

Delivering At Scale

With more than 2,300 individual items to bring to site, delivery and installation was a significant part of the project. More than 30 van loads were coordinated over the course of the fit-out, resulting in over 725 driver hours on site.

Installation took place while work was still progressing across the building, with decorating underway in some areas and external groundworks still at an early stage. As different rooms became available at different times, deliveries had to be carefully coordinated around the progress on site.

Our white-glove delivery service meant the process continued further than just getting furniture to the door - our drivers took items directly to their intended rooms, where they assembled the furniture and positioned it ready for use. Across a project of this scale, this approach ensured the smoothest install for the home.

Our Delivery Service

The completed home reflects the level of detail carried throughout the project, with each bedroom and communal space displaying its part of the overall scheme. For the team at Furncare, Willow Lodge demonstrates the scale and complexity we can support while maintaining the attention to detail required across every individual product and space.

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“Willow Lodge has been a fantastic project to be part of. Stylesmiths have designed something truly impressive, setting an incredibly high standard throughout, and we’re proud to have brought that vision to life.”

CARL SOUTHALL, MANAGING DIRECTOR AT FURNCARE

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